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Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

  • USPS First Class or USPS Priority (available for subscription and webshop orders)
  • USPS Priority Express (available for webshop orders)

Both USPS First Class and USPS Priority have a stated estimated shipping time of 1-6 business days.

USPS Priority Express estimates a 1-2 business day expedited service.

How Long Will it Take To Get My Package?

We aim to ensure that you receive your order as quickly as possible.

Once your order is successfully submitted, the warehouse then processes your order the following business day. It is then picked, packed, and dispatched. Once it is on its way to you, you will receive an email notification containing your tracking information, along with an estimated delivery date from our partner courier, UPS, USPS or FedEx.

How Do I Track My Order?

When your order ships, you will receive an email with a link to shipping & tracking information. You can check the status of your package once it’s in transit.

Do I Need A Account To Place Order?

Your organization does not need to have an account to order but you need to be registered to place an order through our website.

FAQ Second Version

What Shipping Methods Are Available?

  • USPS First Class or USPS Priority (available for subscription and webshop orders)
  • USPS Priority Express (available for webshop orders)

Both USPS First Class and USPS Priority have a stated estimated shipping time of 1-6 business days.

USPS Priority Express estimates a 1-2 business day expedited service.

How Long Will it Take To Get My Package?

We aim to ensure that you receive your order as quickly as possible.

Once your order is successfully submitted, the warehouse then processes your order the following business day. It is then picked, packed, and dispatched. Once it is on its way to you, you will receive an email notification containing your tracking information, along with an estimated delivery date from our partner courier, UPS, USPS or FedEx.

How Do I Track My Order?

When your order ships, you will receive an email with a link to shipping & tracking information. You can check the status of your package once it’s in transit.

How Do I Place an Order?

When you see an item you love, please specify the quantity you prefer then click “Add to cart”. After you add an item you may continue shopping until you are ready to complete your purchase. After you have made any changes and updated quantities as desired, click “Check out” to finish. You will then be prompted to fill out shipping and billing information. Finish by clicking “Submit Order”. Be sure to look out for a confirmation email in your inbox soon after.

How Should I to Contact if I Have Any Queries?

If you have any queries or issues before, during, or after your purchase, please contact us via [email protected]. We are always happy to help.

Do I Need an Account to Place an Order?

Your organization does not need to have an account to order but you need to be registered to place an order through our website.